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Frequently asked questions

Open a question to read the full answer.

What can I ask a BaZi reader?

These are general examples, not client messages. Start with one topic and a time period; you do not need to publish private details in a comment.

Work: why do conversations keep getting stuck?

Ask which working or communication patterns a reading suggests, under what conditions, and what points against that interpretation. It cannot reveal a colleague’s private thoughts.

Relationships: what patterns could I look at?

Focus on your own expectations and recurring interactions. A chart does not establish whether someone loves you or has been unfaithful.

Money: what does “income conditions” mean?

Ask how the traditional interpretation describes earning and retaining income. It is not an account balance, a repayment assessment or an investment return.

Career: should I stay employed or start a business?

Bring the alternatives you are considering. A reading can discuss traditional interpretations, while costs, skills, market demand and available resources need separate checks.

What belongs in the free reading, and what is detailed?

The free scope covers a birth-information check, character themes, past major phases and 2021–2025 year by year. A detailed report addresses the agreed future periods and five core questions. Read the scope before deciding whether to continue.

Reading the sample is free. There is no obligation to purchase after receiving the basic free reading. Compare the two detailed reading options.

Is company-name and BaZi analysis included in either personal tier?

This is a separately quoted paid service, not automatically included in either personal tier. We agree names, people, method, deliverables, fees and timing in writing. Full birth details are not needed in the first enquiry.

Company name and personal BaZi

What is included for free?

The features of your chart, major luck periods up to and including 2025, and changes during 2021–2025.

12-month rhythm · two-year outlook
12-month follow-up · long-term planning

The first tier sets out the next 12 months month by month, then the overall direction of the two years following the end of those 12 months. The second tier adds analysis of the current and next major luck period, plus written follow-up for 12 months after the report is delivered.

The first tier does not include long-term follow-up after delivery; it covers one clarification, correction of errors, and answers within the scope of the original questions about the report itself. The start and end Gregorian dates of each period are set out clearly before a formal engagement.

Company-name and personal BaZi analysis is also available as a separately quoted service. It is not automatically included in either personal tier.
Company-name analysis

How soon will I receive a reply confirming receipt?

After receiving your details, we will reply about the queue (usually a confirmation within two working days). The exact delivery time of the report follows our current schedule stated in our reply. No more than ten readings are delivered in total per day.

How is the delivery time of the report determined?

Before work begins, we confirm delivery and all covered dates in writing according to the actual schedule. The monthly part follows twelve month-opening solar terms (Jie); dates for the following two annual periods are listed separately.

Do I have to complete the free reading before consulting about paid options?

You can consult directly. We will first explain the scope, fee, delivery time and follow-up rules of the two service tiers, and you decide after considering them.

What if the birth time is unknown?

Write “unknown” or give the time range you remember. We establish which BaZi pillars can be determined and retain alternatives near solar-term or day boundaries. We do not guess an hour or offer a complete fixed Zi Wei chart before the hour is established. See what remains possible and uncertain.

Is a real name needed?

No real name is needed; a nickname is enough.

Can I ask follow-up questions?

You may send feedback or questions about your free reading; replies follow arrival order. Option 1 includes five questions and one clarification. Option 2 adds twelve months of follow-up; see the service details.

For general enquiries and free applications, we usually reply with queue information within two working days. The 24-hour initial reply applies to questions during an active Option 2 service period.

Which language will I receive?

Choose Traditional Chinese, Simplified Chinese, English, Japanese or Korean. Non-Chinese versions are translated from the Chinese draft, with the original terms included.

Charts are calculated by software; each reading is written individually and checked section by section before delivery.

Submit your details for a free reading

The site also has readings about the I Ching and star-based classics; written chart readings use only BaZi and Zi Wei Dou Shu.

What information do drafting tools process?

Drafting uses birth details and chart data, identified only by a code, without real names or contact details; the drafting tool is a third-party service that processes this information.

Can I apply for someone else?

You may apply for a family member, partner or friend. The reading covers the chart itself; it does not determine that person’s private thoughts or affairs for you.

How long are details kept?

For free readings, contact details are kept so you can ask follow-up questions; tick the box when applying, or write to us after delivery, if you want them deleted within 90 days. For the paid service they are deleted within 90 days after the one-year service ends. Birth details are kept under a code for retrospective comparison.

How can I request deletion?

During the contact-retention period above, email hello@verifate.net with your nickname and application date. We reply after processing the request.

What file will I receive?

An A5 PDF readable on a phone, delivered in the original conversation or by email.

Can I return next year?

Yes. Reply in the original conversation and we will confirm the starting Jie in writing.

How is a paid commission confirmed?

Enquire → receive the price, scope and delivery date in writing → reply to confirm before writing begins → receive the agreed documents → pay within seven days, or explain why you choose not to pay under the agreement. The latter is an agreed waiver, not a debt. Available payment methods and the recipient’s name are stated in the quote. If you explain why you choose not to pay, follow-up questions remain included under the agreed waiver. If you neither pay nor explain, and do not reply after one reminder following the due date, subsequent questions will not be handled.

Submit your details for a free reading

The chart is calculated locally by your browser. When you submit for a manual reading, your details are sent through the channel you choose (email, WhatsApp or LINE). The reading is done in an internal workbench and charting program, with drafting assisted by tools, and is finally reviewed section by section by the practitioner before it is sent.

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